Andrea Camarena Photo ("we," "us," or "our") provides wedding and portrait photography services. Our website is https://andreacamarena.com. You can contact us at hello@andreacamarena.com.

This Privacy Policy explains how we collect, use, and share personal information when you submit a form through Facebook/Instagram (Meta) lead ads, our website, or other channels.

Information we collect

• Contact details: name, email address, phone number, city/country, event location/date.
• Preferences & message content: service interests, budget, notes you share with us.
• Lead source & technical data: the ad/form you interacted with, device/browser info, and approximate location (from IP).
• Website interactions (if you visit our site): pages viewed; cookies and similar technologies (see “Cookies” below).

We collect this information directly from you (e.g., the form you submit) and automatically via cookies and analytics when you visit our site.

How we use your information

We use personal information to:

1. Respond to your inquiry and provide quotes or availability.
2. Provide and improve our services, including client communications and project management.
3. Marketing with your permission, such as sending updates about services, promotions, and educational content. You can opt out at any time.
4. Analytics and ads measurement, to understand which campaigns are effective and improve our content.
5. Compliance and protection, to meet legal obligations, enforce our terms, and protect our rights and users.

Legal bases (EEA/UK visitors)

If you are in the EEA/UK, we process your data on these legal bases: contract (to respond and provide services), legitimate interests (to improve and secure our services), and consent (for optional marketing where required). You may withdraw consent at any time.

Sharing your information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (e.g., CRM, email, forms, calendar, analytics, payment processors, gallery delivery).
• Meta (Facebook/Instagram) as the platform where you submitted the form; your use of Meta is governed by their terms and policies.
• Professional advisors (legal, accounting) and authorities when required by law.
• Business transfers in the event of a merger, sale, or reorganization.

We require service providers to protect your data and use it only for our instructions.

International transfers

We are based in Mexico and may process your information in Mexico, the United States, and other countries. Where applicable, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

Data retention

We keep personal information only as long as necessary for the purposes described above—typically up to 3 years for inquiries and as long as required for active client work and legal/accounting obligations. We will delete or anonymize data when it is no longer needed.

Your rights

Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, to object or restrict certain processing, and to withdraw consent where processing is based on consent.

To exercise these rights, contact us at hello@andreacamarena.com. We may ask for information to verify your identity before fulfilling your request.

California (CCPA/CPRA) notice: We do not sell or share personal information for cross-context behavioral advertising. California residents can submit requests to know/delete/correct and to limit use of sensitive personal information at hello@andreacamarena.com.

Cookies and tracking

We use cookies and similar technologies for site functionality, analytics, and marketing. You can control cookies through your browser settings and, where required, by using our cookie banner/consent tools.

Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

Security

We implement reasonable technical and organizational measures to protect personal information. However, no system is 100% secure.

Updates to this policy

We may update this Privacy Policy from time to time. We will post the new version with a new effective date. Significant changes will be highlighted on our website.

Contact us

If you have questions or requests about this Privacy Policy or our data practices, contact: Andrea Camarena Photo Email: hello@andreacamarena.com Website: https://andreacamarena.com

Short notice for Facebook/Instagram lead forms (to display next to the Meta disclaimer)

By submitting this form, you agree to be contacted by Andrea Camarena Photo regarding your inquiry. See our Privacy Policy at andreacamarena.com/privacy for details on how we collect, use, and protect your information.